Privacy Policy

Your Privacy Matters

We're committed to protecting your privacy and being transparent about how we collect, use, and protect your information.

Last updated: June 15, 2025
Overview

At PitchPrompt, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sales call analysis service.

We are committed to maintaining the trust and confidence of our users. We do not sell, trade, or rent your personal information to third parties.

Our Privacy Commitment

Your sales call data is encrypted, securely stored, and never used to train our AI models. You maintain full control over your data at all times.

Information We Collect
Account InfoPersonal Information

Information you provide when creating an account or using our service:

  • • Name and email address
  • • Company name and role (optional)
  • • Billing information (processed securely via Stripe)
  • • Communication preferences
Call DataSales Call Information

Information from your uploaded sales call recordings:

  • • Audio file content and transcriptions
  • • AI-generated analysis and insights
  • • Objection detection results
  • • Performance metrics and scores
UsageTechnical Information

Information automatically collected when you use our service:

  • • IP address and device information
  • • Browser type and version
  • • Usage patterns and feature interactions
  • • Performance and error logs
How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery
Process and analyze your sales calls
Account Management
Manage your account and subscription
Customer Support
Provide technical support and assistance
Service Improvement
Improve our platform and user experience (not AI model training)
Communication
Send important updates and notifications
Legal Compliance
Comply with legal obligations
Data Security & Protection

We implement industry-standard security measures to protect your information:

Encryption

All data is encrypted in transit and at rest using industry-standard encryption protocols.

Secure Infrastructure

Data is stored securely using Supabase's enterprise-grade infrastructure with built-in security monitoring.

Access Controls

Strict access controls ensure only authorized personnel can access your data on a need-to-know basis.

Regular Audits

We conduct regular security audits and penetration testing to identify and address vulnerabilities.

Important: AI Training & Data Storage

We never use your sales call data to train our AI models. Your audio recordings, transcripts, and analysis results are stored securely in encrypted cloud storage with randomized filenames for additional privacy protection. You maintain full control over your data and can request deletion at any time.

Data Sharing & Third Parties

We do not sell, trade, or rent your personal information. We only share data in the following limited circumstances:

Service Providers
Trusted third parties who help us operate our service (hosting, payment processing, analytics)
Legal Requirements
When required by law, court order, or government request
Business Transfers
In case of merger, acquisition, or sale of assets (with user notification)

Key Third Parties We Work With:

Supabase
Database & Auth
Stripe
Payment Processing
Google Analytics
Usage Analytics
Your Rights & Choices

You have the following rights regarding your personal information:

Access
Request a copy of your data
Correction
Update incorrect information
Deletion
Request data deletion
Portability
Export your data
Restriction
Limit data processing
Objection
Object to processing
How to Exercise Your Rights

To exercise any of these rights, please contact us at support@pitchprompt.ai. We will respond to your request within 30 days.

Data Retention

We retain your information only as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you delete your account, we will delete your personal information within 30 days, except where we're required to retain it for legal purposes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@pitchprompt.ai
Address: Dubai, United Arab Emirates
Response Time: We respond to inquiries within 5-7 business days
Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Notify you via email (to your registered email address)
  • Post a notice on our website
  • Update the "Last Updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Ready to Get Started?

Your privacy is protected. Start analyzing your sales calls with confidence.