Terms of Service

Terms of Service

Please read these terms carefully before using PitchPrompt. By using our service, you agree to these terms.

Last updated: June 15, 2025
Acceptance of Terms

By accessing or using PitchPrompt ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

Agreement Scope

By creating an account or using our service, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement.

Service Description

PitchPrompt is an AI-powered sales call analysis platform that provides:

Call Transcription
Accurate speech-to-text conversion
Objection Detection
AI-powered objection identification
Response Suggestions
AI-generated objection handling advice
Performance Analytics
Call scoring and improvement insights
Data Export
Export analysis results and transcripts
Dashboard Access
Web-based analytics dashboard
User Accounts & Responsibilities

When you create an account with us, you must provide accurate and complete information. You are responsible for:

Account Security
Safeguarding your password and all activities under your account
Accurate Information
Providing truthful, accurate, and up-to-date account information
Authorized Use
Ensuring all uploaded content is owned by you or you have permission to use
Compliance
Using the service in compliance with all applicable laws and regulations
Important Note

You must notify us immediately of any unauthorized use of your account or any other breach of security.

Acceptable Use Policy

You agree not to use the Service to:

Upload content that violates laws or third-party rights
Share or distribute malicious software or code
Attempt to gain unauthorized access to our systems
Use the service for fraudulent or illegal activities
Upload content without proper consent from participants
Reverse engineer or attempt to extract our algorithms
Interfere with or disrupt the service's operation
Resell or redistribute access to the service
Consent Requirement

Important: You must have proper consent from all participants before uploading call recordings. You are responsible for compliance with recording laws in your jurisdiction.

Billing & Payments
Free Trial10 Free Minutes

New users receive 10 free minutes of analysis to try PitchPrompt.

  • • 10 minutes of free analysis included
  • • No credit card required to start
  • • Upgrade to paid plan after free minutes
  • • 30-day money-back guarantee on paid plans
SubscriptionPaid Plans

After your trial, you can subscribe to continue using the service:

  • • Monthly plan: $19/month (launch pricing)
  • • Annual plan: $199/year (save $29)
  • • All payments processed securely via Stripe
  • • Automatic renewal unless cancelled
UsageUsage Limits

Each subscription includes:

  • • 200 minutes of call analysis per month
  • • Usage resets monthly on your billing date
  • • Unused minutes do not roll over
Cancellation & Refunds
Cancellation Policy
  • • Cancel anytime from your account settings
  • • Access continues until end of billing period
  • • No cancellation fees
  • • Data remains accessible for 30 days
Refund Policy
  • • 30-day money-back guarantee
  • • Full refund if cancelled within 30 days
  • • Pro-rated refunds for annual plans
  • • Refunds processed within 5-7 business days

To request a refund, contact us at support@pitchprompt.ai with your account details and reason for refund.

Intellectual Property

Our Content

The Service and its original content, features, and functionality are and will remain the exclusive property of PitchPrompt. This includes our AI models, algorithms, software, and branding.

Your Content

You retain all rights to your uploaded call recordings and related content. By using our Service, you grant us a limited license to:

  • • Process and analyze your uploaded content
  • • Store your content securely on our servers
  • • Generate analysis and insights from your content
  • • Provide technical support related to your content
Content Protection & Storage

We do not use your uploaded content to train our AI models or share it with third parties, except as necessary to provide the Service or as required by law. Your call recordings are stored securely in encrypted cloud storage with randomized filenames for privacy protection.

Limitation of Liability

To the maximum extent permitted by applicable law, PitchPrompt shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

  • Loss of profits, data, use, goodwill, or other intangible losses
  • Damages resulting from unauthorized access to or use of our servers
  • Interruption or cessation of transmission to or from the Service
  • Bugs, viruses, or similar harmful components transmitted through the Service
AI Analysis Disclaimer

Our AI analysis is provided for informational purposes only. Results may not be 100% accurate and should not be the sole basis for business decisions. Always use professional judgment when applying insights.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service will cease immediately. We will provide you with the ability to export your data for 30 days after termination.

Governing Law

These Terms shall be interpreted and governed by the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Dubai, United Arab Emirates.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@pitchprompt.ai
Address: Dubai, United Arab Emirates
Response Time: We respond to inquiries within 5-7 business days

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